Helping the mortgage industry manage risk.
Servicing

IngletBlair's Quality Control provides accurate and quantifiable results that servicers can use to track performance and measure the effectiveness of their processes and procedures.

With the increase in government-related originations, a rigorous QC audit is more important than ever. Our QC audit services will satisfy all of the FHA/VA and GSE requirements. The scope of the audit will be based on the loan type and QC plan in place, but we will ensure that all agency requirements are satisfied. The following areas and procedures can be assessed, based on your specific needs:

  • Borrower accounts, fees and charges
  • Payoffs and pre-payments
  • Transfer or boarding of servicing
  • Adjustments of ARM loans
  • Collection policies and procedures
  • Default reporting and processing
  • Modifications and assumptions
  • Short sales and reviews
  • Bankruptcy, foreclosures and deed-in-lieu
  • Property preservation and inspection procedures
  • Claims and conveyances

Using the applicable QC plan, IngletBlair works with our clients to develop reports that will provide quantifiable, usable information for internal improvement. This detailed reporting can be used to close the feedback loop and, in turn, correct operational deficiencies and establish operational benchmarks. Afterward, we can regularly re-evaluate your operation to ensure its continued improvement toward a best-in-class operation.

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